
Biography of Doreen Awuku-Agyeman:
Doreen Awuku-Agyeman is currently the Director of Segment and Multicultural Marketing
Strategy at Cox Communications. In this role, she oversees all aspects of strategic planning and
delivery of marketing campaigns that target the Hispanic, African American, Asian American,
and LGBTQIA+ segments.
Prior to joining Cox Communications in January 2021, Doreen spent 16 years at Verizon in
various high-profile positions that included leading the company’s Marketing Strategy and Value
Proposition efforts toward launching the world’s first 5G Home Internet and 5G Wireless
Mobile services for the company. She also led and managed the company’s first Wireless and
Wireline Bundle Offer program, as well as initiating demand generation, customer retention, and
system integration programs for newly acquired companies. Furthermore, she managed the
company’s Multicultural Marketing and Retention Programs upon the creation of Verizon’s first
CMO organization in 2016.
A confirmed enthusiast for collaborative work, Doreen has worked with a diverse group of
people and business entities over the years drawn across Product Marketing, Device Marketing,
Network, Finance, Legal, Public Relations, External Agencies, Customer Service, Integrated
Marketing, CRM, Go-To-Market, Training and Development, Customer Experience, Digital
Operations, Vendors and Distributors. She led the first “Go Green” initiative program for Verizon
by partnering with the United Nations Environmental Protection Agency to plant new trees
across many colleges and universities in the United States for every Verizon customer who
enrolled in paperless billing.
Doreen’s international experience includes heading Ghana’s Electricity Company’s Accra West
Region as a Public Relations Officer. She loves to give back to her community and the global
society by mentoring minorities and young children from under- privileged homes under the
auspices of the Women in Cable Telecommunications, Built by Girls, Central Aid Scholarship
Foundation, and the Holy Child Past Students Alumni Association.
She has received several marketing and leadership awards. In 2019, she was recognized by
Verizon for launching the world’s first 5G Home Internet, and for initiating, leading and
managing the Door-to-Door sales program for 5G technology services. In 2018, she was
recognized as a Woman Who Empower at Verizon.
Doreen holds an Advanced Project Management Certification from Stanford University; an MBA
from the University of Maryland; a dual Master’s degree in Business Management and Public
Relations also from the University of Maryland; a Bachelor of Science Degree in Computer
Networking from Strayer University; as well as a degree in Public Relations and Advertising
from the Ghana Institute of Journalism.
Doreen currently serves as a member of the Advisory Board for Women Leaders in Action; she
is an Executive Board Member for Global Sky Limited; she is the Vice- President of Holy Child
Past Students Association of USA/Canada, and she is the President of Ministries and Board
Administrator for the International Central Gospel Church Liberty Temple of New Jersey.
Doreen is married and resides in Atlanta with her husband and son.