Excerpt from Mustafa Kabasakal on LinkedIn.com. To follow Mustafa, click here.

Source: Mustafa Kabasakal, Customer Support & Contracts Manager at Pratt & Whitney

It was one of the most interesting and fruitful training I got on effective communication from Evy Poumpouras – who is a former US Secret Service agent. Special thanks to Jayne Nye and Justin Bramlage for organizing, Brendon McWilliam and Pratt & Whitney Singapore team for hosting the forum and the training for three days. I would like to thank to them on behalf of my TEC Customer Support Team – Egemen O. Demir, Unver KOK & Ruhan Veysel Tilki.