Natalie Daley, Senior Operations and Support Manager Louis Vuitton Americas. She is a seasoned IT professional with an exceptional focus on relationship building, execution, and delivery. Skilled in Service Management, Site Deployment, Business Process Improvement, and Retail System Management. Before joining Louis Vuitton Americas, Natalie was a Store Network Engineer at Ann Inc. (Ann Taylor | Loft | Lou & Grey). Natalie is a recipient of The Louis Award 2018 Performance Excellence and CIO award, Ann Inc. Natalie earned her BBM in Management Information System from Pace University, New York, and her Master of Science in Telecommunications and Information Management from New York University, New York.