As an IT executive responsible for technology infrastructure, one of the things that always kept me up at night was the chance that the business would scale so quickly that the existing infrastructure would not keep the pace of evolving technologies.

My mind would race thinking that this could result in lost revenue opportunities, failure to competitively differentiate in the healthcare market and/or missed opportunities for mergers and acquisitions. If this imaginary dilemma came true, it would not be a good look for the information services team or the organization’s leadership responsible for strategic planning within IT.

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