Many workplaces are starting to realize the consequences of a quick (but necessary) transition to remote or hybrid working environments in the wake of Covid-19. The initial challenge of getting employees up and running from home has been solved, but now an even bigger problem looms: how to keep them connected and engaged. The same technology that has allowed offices to comply with social distancing guidelines is now having after-effects — namely, employee fatigue, burnout and isolation. Now that the initial hurdle of a mass shift to remote and hybrid work is behind us, it’s time for leaders to turn their attention to these problems with the same urgency. The success of this “new normal” absolutely depends on it.

HR technology will be key to assessing how teams are responding to remote and hybrid work, what challenges are impeding employee well-being, and how to solve these challenges.