Coming from a long background in the physical security space, I have found it remarkable to learn that residing in every commercial building alongside the video management system is an adjacent building management system (BMS). Even more amazing is the majority of these systems are installed, serviced and managed by different companies, departments and people. There are exceptions, but the result is that these two systems are not integrated in any way.
While I am still relatively new to smart buildings, I have spent over 25 years doing market research and VOC to understand which uses cases have the best return on investment (ROI). From various discussions, trade shows and industry articles over the past year a few common themes are consistently heard.