Artificial Intelligence products are dominating the technology sector. OpenAI and its chatbot, ChatGPT, have made headlines for passing standardized testing, generating complex software code, and helping individuals with tax filings. Microsoft Co-Founder Bill Gates said OpenAI’s developments will be “as revolutionary as mobile phones and the Internet.”[1]

ChatGPT has become the fastest platform in the world to reach a user base of 100M only two months after its November 2022 release.[2] For perspective, the previous record-holders, TikTok and Instagram, took 9 and 30 months, respectively, to reach 100M users. With the rapid adoption of ChatGPT, users have started to explore how the tool and other AI solutions can be leveraged in the workplace to improve output quality and efficiency.

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