Artificial intelligence is invariably described as “advanced technology.” Some experts call it a step toward machines that will reason and converse, while others contend it’s simply a neat, rapid approach to performing statistical analysis.
But as with most technologies, users don’t really care about what goes on under the system’s hood. Instead, they focus on how AI-driven solutions can help them do their jobs. So, while technology vendors are quick to brag about the power of their AI products, the people who actually use them examine their results in the context of productivity, efficiency and accuracy.
