While e-commerce has been on the rise since its inception, the unprecedented events of 2020 caused it to skyrocket as consumers avoided the risks of in-person shopping. As people continue to work and shop online in 2021, retail tech shows no sign of slowing down anytime soon.
With that in mind, those in the e-commerce sphere should keep an eye on new and emerging industry trends to stay competitive. Below, the members of Forbes Technology Council share 13 retail tech trends to watch for in 2021.
