Around this time last year, I made my annual digital transformation trends predictions. Here we are, a year later, still dealing with a global pandemic that has upended literally every industry. While I am currently working on a new list of digital transformation trends for 2021, I thought we should look back at my 2020 predictions and explore where we are now. In the wake of the COVID-19 pandemic, we saw technology accelerate a breakneck pace. With the shifts it brought upon so many companies, I thought now was a good time to consider how COVID-19 impacted the biggest digital transformation trends I had slated for 2020.
